Google have updated their Google Apps service so that they now offer a Premier Edition of the service. You get all of the offerings of the Standard Edition (access to Gmail, Google Calendar, Google Talk and Google Docs and Spreadsheets) along with more services and guarantees. These include 24/7 support for critical issues, 99.9% up-time guarantee for Gmail, 10 GB email quota for each account, no adds, API for setting up an email gateway to conduct a deployment pilot or for archiving of email and compliance, API for integrating single sign-on services, API for migration of calendar data (email migration is coming) and partner technology and services. All of this costs $50 per account which is quiet reasonable if you think of how much other technology providers would charge for all of these services. I believe that the added support and guaranteed up-time for the mail services really make this a serious service to be considered for businesses looking to outsource these core business services. Check out the Premier Edition at http://www.google.com/a/enterprise/
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